👩‍⚕️ Our Team

Three People Who Make Every Appointment Work

Behind every smooth visit at Frisco Dental Hub is a tightly-coordinated team — clinical, friendly, and deliberately small enough that we know every patient by name.

Patricia Mejia, Lead Dental Assistant at Frisco Dental Hub — chairside support, sterilization, digital x-rays, and patient comfort. Frisco TX 75035.

Patricia Mejia

Lead Dental Assistant
🦷 Chairside Lead 🛡️ Sterilization & Infection Control 📸 Digital X-Rays 🤝 Patient Comfort

Patricia is the calm, capable presence beside Dr. Nannapaneni in every clinical procedure. As Lead Dental Assistant, she runs four-handed dentistry chairside, manages our sterilization and infection-control protocols, captures digital x-rays and Medit 3D scans, and — most importantly — keeps every patient comfortable from the moment they sit down. Patients who come in anxious about a procedure leave mentioning Patricia by name. That's not a coincidence; it's why she leads our clinical team.

"My job isn't just to hand instruments. My job is to read the patient — when they're getting tense, when they need a pause, when a quick reassurance changes the whole appointment. The clinical part you can train. The reading-the-room part is everything."
Registered Dental Hygienist at Frisco Dental Hub — preventive cleanings, periodontal care, oral cancer screening, patient education. Frisco TX 75035.

Our Registered Dental Hygienist (RDH)

Registered Dental Hygienist (RDH)
🧼 Preventive Cleanings 🩺 Periodontal Care 🔍 Oral Cancer Screening 📚 Patient Education

Our Registered Dental Hygienist is the patient many of you actually see most often. She handles preventive cleanings, scaling and root planing, periodontal maintenance, and oral cancer screening — and quietly catches a lot of issues before they become Dr. Nannapaneni's problem. She's also the team's most patient educator: she'll show you exactly how you're brushing, what you're missing, and which floss actually works for the spacing in your specific mouth. (No, it's not all the same.)

"Most gum disease is reversible if we catch it at gingivitis. Most cavities are preventable if you floss the back molars instead of just the front teeth. The boring stuff is the stuff that actually matters — and I'll repeat it as many times as it takes."
Front Office Coordinator at Frisco Dental Hub — insurance verification, scheduling, treatment estimates, new-patient welcome. Frisco TX 75035.

Our Front Office Coordinator

Front Office Coordinator
📋 Insurance Verification 📅 Scheduling 💳 CareCredit · HSA · FSA 👋 New Patient Welcome

The voice on the phone when you first call (972) 276-4888 — and probably the reason you booked. Our Front Office Coordinator runs insurance verification for Delta Dental, MetLife, Cigna, Aetna, United Healthcare, BCBS, Humana, and Guardian; sets up CareCredit, HSA, and FSA arrangements; and walks every new patient through their written treatment estimate before any work begins. No surprise bills, no "we'll figure it out later" — every dollar is disclosed and explained up front.

"Patients come in nervous about cost more often than they're nervous about the procedure. My job is to take that off the table — confirm benefits, walk through the estimate line by line, and make sure nobody is doing math in their head while sitting in the chair."
💚 Team Philosophy

Why We Stay Small on Purpose

A lot of dental practices grow by adding chairs, then more chairs, then more dentists, then locations. We've grown by getting better, not bigger.

Our team is deliberately small enough that everyone knows every patient. Patricia recognizes you when you walk in. The hygienist remembers what you mentioned at your last cleaning. The front office knows your insurance situation without re-asking. That continuity is hard to scale — and it's the entire point.

What this means in practice: shorter wait times, fewer "let me check with the back" moments, and the same friendly faces every visit. The kind of care that's getting rarer in modern dentistry.

🤝 How We Hire

Two Things We Look For — Always

Clinical skill is the floor, not the ceiling. Anyone we hire has already demonstrated competence on paper. What separates a good team member from a great one is harder to fake.

1Genuine warmth. We watch how candidates interact with the front-desk staff, the cleaning crew, the patient walking in for a consult. Performance kindness wears off fast; the real thing doesn't.
2Care under pressure. Anyone can be patient on a calm Tuesday. We hire people who stay kind when the schedule is running 30 minutes behind, when an insurance call goes sideways, or when a patient walks in panicked about a lost retainer.

The result: a team you'll see for years. Most of our staff has been with Frisco Dental Hub multiple years — turnover is low, which is itself one of the strongest signals of practice culture.

📚 Behind the Scenes

What Each Team Member Actually Does for You

Most patients only see the dentist, but every appointment runs on tightly-defined roles. Here's what's happening behind the scenes.

🦷 What a Lead Dental Assistant does

Patricia handles operatory setup before each patient (sterile instruments, suction, materials prepped to spec); runs chairside four-handed dentistry during procedures (passing instruments, suctioning, mixing materials in real-time); captures digital x-rays and Medit 3D scans; and manages autoclave sterilization and infection control protocols between every patient. She's also the one talking to you when Dr. Nannapaneni's hands are in your mouth — keeping you informed, comfortable, and aware of what's coming next.

🩺 What a Registered Dental Hygienist does

Our RDH is licensed by the Texas State Board of Dental Examiners and performs your preventive cleanings, scaling, and root planing; conducts periodontal probing to catch gum disease early; performs oral cancer screening at every cleaning visit; applies fluoride treatments and dental sealants when appropriate; and reviews your home-care technique in plain language. About 70% of preventable dental problems get caught at hygiene appointments before they ever reach Dr. Nannapaneni's chair.

📋 What a Front Office Coordinator does

Our Front Office Coordinator handles insurance verification before your first visit (so you walk in knowing exactly what's covered); manages scheduling and reminders; produces itemized written treatment estimates (no surprise bills); processes CareCredit applications, HSA reimbursements, and FSA submissions; and runs the HIPAA-compliant new-patient intake process. She's also the human who'll walk you through "what happens next" when you're feeling overwhelmed.

👨‍⚕️ How the team works with Dr. Nannapaneni

Every morning starts with a team huddle — Patricia, the hygienist, and the front office coordinator review every patient on the schedule with Dr. Nannapaneni: medical history flags, anxiety notes, what's planned, what to watch for. By the time you arrive, the whole team already knows your name and your situation. That huddle is the reason "the front desk had no idea who I was" never happens here.

⭐ What Patients Say

Reviews About Our Team

Short excerpts from verified Google reviews about the Frisco Dental Hub team. Read all 200+ Google reviews →

★★★★★

"My experience with Dr. C and his staff has been pleasant, supportive and positive during all four visits. He has a lot of patience making sure we know everything about issues with teeth after the exam and the solution. The office environment looks great especially for kids and the staff is very friendly — even accommodating on weekends sometimes. I strongly recommend Dr. C for all dental needs. I am taking my family members including my parents to him."

— Verified Google Review

★★★★★

"They take great care of my family and I. Would recommend them to anyone who needs a good dentist. A dentistry ran on passion."

— Verified Google Review

★★★★★

"Dr. C worked with me so I could have a lower implant. He explained the process and the reasons behind it so I could make an informed decision. I am so pleased with my implant! His staff is so friendly and helpful as well. Dr. C is my dentist permanently!!"

— Verified Google Review

❓ Common Questions About Our Team

Frequently Asked Questions About Our Staff

Patricia Mejia is the Lead Dental Assistant at Frisco Dental Hub in Frisco TX. She manages chairside four-handed dentistry alongside Dr. Chakrapani Nannapaneni, runs sterilization and infection-control protocols, captures digital x-rays and Medit 3D scans, and is the team's lead patient-comfort specialist. Patients with dental anxiety frequently mention Patricia by name in 5-star reviews.

Yes — that's deliberate. Frisco Dental Hub is a small single-location practice, so you'll see the same hygienist visit after visit. That continuity matters: she knows your gum history, what you mentioned last cleaning, and what to keep an eye on going forward.

A Registered Dental Hygienist (RDH) is licensed by the Texas State Board of Dental Examiners to perform clinical hygiene procedures: preventive cleanings, scaling, root planing, periodontal probing, fluoride applications, and oral cancer screening. A Dental Assistant supports the dentist during restorative and surgical procedures: chairside instrument handling, sterilization, x-rays, and patient comfort. Both roles are essential and require different licenses.

Our Front Office Coordinator handles all insurance verification, treatment estimates, CareCredit, HSA, and FSA processing. Call (972) 276-4888 with insurance questions, or stop by the front desk during your visit. We accept all major PPO plans (Delta Dental, MetLife, Cigna, Aetna, United Healthcare, BCBS, Humana, Guardian) and provide written cost estimates before any treatment begins.

Yes. Every clinical and administrative team member at Frisco Dental Hub completes HIPAA privacy training annually and all clinical staff follow OSHA-compliant infection-control protocols including autoclave sterilization, surface disinfection between every patient, and PPE requirements. Patricia oversees daily compliance.

Easy — just mention it when you schedule. With a small dedicated team, the same Lead Dental Assistant (Patricia) and Hygienist already see most patients on every visit. If you have a specific preference for a procedure, our Front Office Coordinator will note it in your file.

📅 Book Your Visit

Ready to Meet the Team?

Same friendly faces every visit. Call (972) 276-4888 or fill in the form.

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New patients always welcome · Same team every visit
🔒 No commitment ⭐ 5.0 · 200+ reviews 👥 Same team
Dr. C — Frisco Dental Hub
Dr. C & Our Team
UCSF DDS · 20+ years · 5.0★ 200+ Reviews
Patricia Mejia · Hygienist · Front Office

📍 Frisco Dental Hub

Mon / Wed / Fri9 am – 4:30 pm Tue / ThuClosed SaturdayBy Appointment

Practice & Team

Practice: Frisco Dental Hub · 4500 Hillcrest Rd Suite 190, Frisco TX 75035 · (972) 276-4888

Lead Dentist: Dr. Chakrapani Nannapaneni, DDS — UCSF School of Dentistry, ADA Member, 20+ years

Team size: Small dedicated team — single dentist plus three core support roles. Same staff every visit.

Patricia Mejia — Lead Dental Assistant

Patricia Mejia is the Lead Dental Assistant at Frisco Dental Hub. She runs chairside four-handed dentistry alongside Dr. Nannapaneni, manages sterilization and infection-control protocols (OSHA-compliant autoclave sterilization, surface disinfection between every patient), captures digital x-rays and Medit 3D scans, and coordinates daily clinical setup. She is widely cited by patients in Google reviews for her warmth and her ability to keep anxious patients calm through procedures.

Registered Dental Hygienist (RDH)

Our Registered Dental Hygienist is licensed by the Texas State Board of Dental Examiners. She performs preventive cleanings, periodontal scaling and root planing, periodontal probing and maintenance, oral cancer screening, fluoride applications, dental sealants, and patient education on home oral hygiene. Catches roughly 70% of preventable issues before they ever require restorative dentistry.

Front Office Coordinator

Our Front Office Coordinator handles all insurance verification (Delta Dental, MetLife, Cigna, Aetna, United Healthcare, BCBS, Humana, Guardian), produces written treatment estimates before any procedure begins, processes CareCredit financing applications, handles HSA and FSA submissions, manages HIPAA-compliant new-patient intake, and coordinates the daily team huddle that briefs Dr. Nannapaneni and clinical staff on every scheduled patient.

Team Compliance & Continuity

All clinical staff complete annual HIPAA privacy training. All clinical procedures follow OSHA-compliant infection-control protocols including autoclave sterilization between every patient. Daily team huddle reviews each scheduled patient's history before arrival. Low staff turnover — most team members have been with the practice for multiple years, providing continuity of care.

PPO Insurance Accepted · CareCredit 0% APR · HSA/FSA · In-House Membership Plan — Frisco TX

Delta DentalMetLifeCignaAetnaUnited HealthcareBCBSHumanaGuardianCareCredit 0% APRHSA / FSAIn-House Plan